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Unicorn travel startup Hopper is facing a pandemic-fueled customer service nightmareBy: Sarah Perezon December 18, 2020 at 7:01 pm Publication: TechCrunch

Mobile travel app Hopper has been hit hard by the COVID-19 pandemic as consumers canceled their trips and airlines dropped their flights. But the complications around getting airline credits and refunds have since turned into a customer service crisis for the  Read More>>

Categories   Apps, Startups, Transportation, Airlines, COVID-19, Hopper, travel

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